Privacy Policy
Last updated: 6/9/2026
1. Information We Collect
SponsorStream HQ ("we," "us," or "our") collects information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Information You Provide
- Account information (name, email address, password)
- Organization information (team name, contact details)
- Sponsor and contact information you enter into our system
- Payment information (processed securely through Stripe)
- Communications with us (support emails, feedback)
Information We Collect Automatically
- Usage data (how you interact with our service)
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Detect, investigate, and prevent fraudulent transactions
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:
- Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., Stripe for payment processing)
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: Information may be transferred as part of a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: privacy@sponsorstream.com
Address: [Your Business Address]